Two Apologies

[bcholmes]

I got two apologies in my email, recently. The first was from WisCon, apologizing for the computer glitchy-ness relating to panel assignments. Me, I think, hey, I know that WisCon is done on a totally volunteer basis, and the still do better than any other con I've been to. So. While apologies are always a mark of class in my mind, it's only icing on an already perfectly chocolaty cake. Maybe I'm just too much in love with WisCon to see any of its faults, but, with me, its credit is so high it'd need to do something horrific to lose my faith. Thank you, WisCon volunteers, for everything you do.

The second apology was from Expedia. Remember how they screwed up my flight last October? How I was on hold for four and a half hours before giving up? Did I mention that I never did get to speak to someone there, and that their first email response was just simply wrong (after taking a week) and my follow-up email was never responded to and that I ultimately had to contact American Airlines directly to get a refund on my ticket.

Well, now, seven months later, they sent me an apology. According to them, their problems have been resolved, and they're offering me a $50 certificate by way of compensation. Unlike WisCon, Expedia is a business, and this, in my opinion, fails to entice me to ever try their service again. Screw you, Expedia.